Curriculum Vitae
WORK
Shop Assistent
Shop Assistent
Helsingør, Denmark
January 2023 - September 2024
Client relations - sales - client booking - cleaning - sterilization and disinfection - tattoo station set up/take down - payments - payment registrations
Shop Manager
Helsingør, Denmark
September 2024 - Present
Adminstration - Meetings - Employee relations - Improvement of systems - Work deligation - Client relations - sales - client booking - cleaning - sterilization and disinfection - tattoo station set up/take down - payments - payment registrations
Sugaring & Beautician
Østerbro, Denmark
August 2024 - Present
Sugaring hair removal - intimate hair removal - Mens hair removal - Colour & correction of brows and lashes - cleaning and disinfecting
Shop Assistant
Shop Assistant
Copenhagen, Denmark
September 2022 - June 2023
selling ceremony - upsale - customer relations - stock refill - product knowledge - opening and closing store - cash register - deposit to safe
Digtal Advisor
Digtal Advisor
Berlin, Germany
December 2018 - July 2022
tier 2 internal support - digital training (creation & execution) - domains - email hosting - product support - SEO - feedback champion - coaching - team development - retrospectives - High Performing Teams - improving process - building knowledge banks - 1:1 development - knowledge of and working with: SEO, Domains and E-mail Hosting, website design, digital marekting, DNS records
Customer Care Specialist
Customer Care Specialist
Berlin, Germany
July 2017 - December 2018
phone & e-mail support - print & digital marketing advise - customer satisfaction - FCR (First Contact Resolution) - design optimization - GDPR
Writer, Editor & Crew
Writer, Editor & Crew
Berlin, Germany
April 2016 - Present
event setup & promotion - artist care - press texts & newsletter - english editor - website editor & content creator - social media - press text and promotional packages
Customer Service Representative
Customer Service Representative
Potsdam, Germany
April 2016 - July 2017
support for CANON businessprojects - business printers - basic troubleshooting - escalations - problem description - dispatch of technicians
EDUCATION
EDUCATION
EUD Beautician - GF 2
EUD Beautician - GF 2
Copenhagen, Denmark
August 2022 - January 2023
Theory: Microbiology - Health & Safety - Industry Hygiene - Theory of Treatment - Design - Afsætning
Practical: Sugaring - Waxing - Manicure - Pedicure - Facial - Apparatus - Brows - Lashes
Stand Punkts Karakter: 10
Eksamens Karakter: 12
Bachelor Degree in International Communication
Bachelor Degree in International Communication
Groningen, The Netherlands
September 2011 - April 2016
Specialization - Intercultural business communication
Minor - Creating an international event & Journalism
Exchange - Rangsit University International College. Pathum Thani, Thailand
Internship - The Animation Workshop. Viborg, Denmark
International Baccalaureate
International Baccalaureate
Hillingdon, United Kingdom
March 2006 - June 2008
Higher level: A1 Danish - A2 English - Psychology
Standard level: Chemistry - Mathematics - French
CAS: Community, Art & Sports
PROJECTS
PROJECTS
Licht Am Berg Festival
Licht Am Berg Festival
Berlin, Germnany
July 2018 - November 2018
newsletter - location set up - location breakdown - bar - artist care - contact & set up for film screening - Social Media
Bachelor Thesis
Bachelor Thesis
Berlin, Germany
August 2015 - Feburary 2016
direct marketing & social media marketing for Wear It Festival 2015 - point of contact for; ticket holders, journalist, partners, media partners - venue setup & event all hands.
Thesis: Conducting marketing research to create an extensive advice for a marketing strategy for the next edition of the festival.
Event committee: Hidden Cultures in Groninge
Event committee: Hidden Cultures in Groninge
Groningen, The Netherlands
April 2015 - June 2015
concept development & design - budget management - recruiting - talent booking - venue set up - catering - logistics
Event coordinator & project leader
Event coordinator & project leader
Groningen, The Netherlands
Feburary 2015 - June 2015
market research - event proposal & report - event pitch - event planning - sponsorship - budget management - talent booking - venue set up & design - promotion (design & execution) - ticket sales.
Internship
Internship
Viborg, Denmark
September 2013 - December 2013
event coordinator - webpage maintenance - research & debrief - translation - Faceboook analysis - promotion manager for Animated Learning Conference 2013 - articles for Bermuda - KOMFO pilot project: student recruitment via social media.
SKILLS
SKILLS
here you will find a small selection of the skills I possess
BEAUTICIAN
Sugaring
Brazillian Sugaring
Eyebrow shaping
Strip Wax
Hard Wax
Facial Treatments
Manicure
Pedicure
Product Knowledge
Skin and Ingredient Theory
Massage
Client Relations
COMMUNICATION
presentation
client orientated
intercultural sensitivity & adaptability
marketing
market research & proposals
workshops
feedback
ORGANIZATIONAL
conflict management
leadership
teamwork
organized
goal oriented
time management
overview
PERSONAL
flexible
efficient
creative thinker
quick learner
passionate
empathic
approachable
open minded
DIGITAL
powerpoint
online media presentation tools
online collaboration tools
email hosting
DNS
domain hosting
website design